Get your device repaired

Is your device out of warranty, but still needs fixing? Send us your device to repair with this service and we'll also extend your warranty by a year.

The extended warranty will cover your repaired or replaced product for one year from the date of purchase; if the product fails due to a defect in material or workmanship, Hyperice Inc. will repair or replace your product, or any necessary components, free of charge.

What’s covered

The extended warranty will cover your repaired or replaced product for one year from the date of purchase; if the product fails due to a defect in material or workmanship, Hyperice Inc. will repair or replace your product, or any necessary components, free of charge. This warranty excludes:

• Damage caused by accident, abuse, mishandling, or transport

• Units subjected to unauthorized repair

• Units not used in accordance with Hyperice care instructions
  Damage exceeding the cost of the product

• Deterioration of the delivered product resulting from abnormal storage and/or safeguarding conditions on the client’s premises, and

• Failure to provide the dated proof of purchase and serial number on your device

Some states and countries do not allow a limitation of damages, so the foregoing limitation may not apply to you. This warranty guarantees specific legal rights, and but other rights may vary from country to country and from state to state. This warranty service is available through the operating policies and procedures of Hyperice Inc. and all Hyperice international distributors. If you are a client, please contact the appropriate Hyperice business entity, dealer or retailer, from whom you directly purchased the product for warranty and return authorization procedures. This warranty is initiated and executed by Hyperice, Inc.

Please do not pay for this service repair until you have spoken to one of our Customer Experience agents at CustomerSupport@Hyperice.com. Thank you for your cooperation.