Replace Model Tier 1
$100
or 4 interest-free payments withIncluded Products
Gen 1 and Gen 2 Venom Leg, Venom Shoulder & Venom Back
Hypervolt, Hypervolt Plus, Hypervolt 2, Hypervolt 2 Pro
Out of Warranty? Upgrade Your Device
Is your device out of warranty but still needs service? Replace or upgrade your product will this program.
This fee will cover a replacement product and an upgraded one-year warranty; if the product fails due to a defect in material or workmanship, Hyperice Inc. will replace your product or any necessary components free of charge.
What’s covered
The extended warranty will cover your product for one year from the date of purchase; if the product fails due to a defect in material or workmanship, Hyperice Inc. will repair or replace your product, or any necessary components, free of charge. This warranty excludes:
Damage caused by accident, abuse, mishandling, or transport
Units subjected to unauthorized repair
Units not used in accordance with Hyperice care instructions
Damage exceeding the cost of the productDeterioration of the delivered product resulting from abnormal storage and/or safeguarding conditions on the client’s premises, and
Failure to provide the dated proof of purchase and serial number on your device
Some states and countries do not allow a limitation of damages, so the foregoing limitation may not apply to you. This warranty guarantees specific legal rights, and but other rights may vary from country to country and from state to state. This warranty service is available through the operating policies and procedures of Hyperice Inc. and all Hyperice international distributors. If you are a client, please contact the appropriate Hyperice business entity, dealer or retailer, from whom you directly purchased the product for warranty and return authorization procedures. This warranty is initiated and executed by Hyperice, Inc.
Please do not pay for this service repair until you have spoken to one of our Customer Experience agents at CustomerSupport@Hyperice.com. Thank you for your cooperation.